header shopping cart button contact us button help button register product button about us button news button buy now button comparisons button videos button testimonials button products button logo home button FAQs button


Troubleshooting - The Litter Rake Popped Out of the Slot


open latch cover  
litter rake


If the litter rake comes out of its slot, first open the latch cover.



Place the rake back into the rake slot.


close rake safety door  
close latch cover


Make sure the rake safety door is closed. This is VERY IMPORTANT!  Failure to do so will cause the rake to be in an improper position which could damage the motor unit. On newer units, the safety latch is spring loaded, so the rake will always be secure in place.



Close the latch cover.















SmartScoop, an OurPet's brand.