header shopping cart button contact us button help button register product button about us button news button buy now button comparisons button videos button testimonials button products button logo home button FAQs button

help

Troubleshooting - SmartScoop Struggles Through a Cleaning Cycle

 

struggling  
remove litter

1.

If you use a very heavy and dense hard-clumping clay-based litter, you may find that SmartScoop struggles through a cleaning cycle. 

 

2.

If this occurs, you may need to

remove about 1/2" of litter.

 

     
minimum  
litter pushed to end

3.

Keep the litter level close to the "minimum" line and DO NOT OVERFILL with litter. This makes it much more difficult for SmartScoop to operate. 

 

 

4.

After usage, litter may build up near the edge of the pan. This may prevent SmartScoop from efficiently scooping waste. 

 

 

     
push litter back    

5.

Simply even out the litter so that SmartScoop can effectively remove waste. It is recommended to do this every time you refill the litter.

   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


SmartScoop, an OurPet's brand.